¿Qué es la OCF?
[/fusion_text][fusion_text columns=»» column_min_width=»» column_spacing=»» rule_style=»default» rule_size=»» rule_color=»» hide_on_mobile=»small-visibility,medium-visibility,large-visibility» class=»» id=»» animation_type=»» animation_direction=»left» animation_speed=»0.3″ animation_offset=»»]
La Oficina del Consumidor Financiero (OCF) es una instancia de carácter privado creada en agosto del 2014 en el seno de la Asociación Bancaria Costarricense. Sus objetivos principales son resolver jurídicamente las gestiones de los consumidores con las Entidades Afiliadas a nuestra Oficina y promover la educación financiera entre la población costarricense, orientando al consumidor sobre sus derechos y obligaciones. Si las gestiones de los consumidores se relacionan con Entidades No Afiliadas, la OCF no puede intervenir de forma directa, solo puede orientar al consumidor sobre sus derechos y a qué instancia puede acudir.
Los procedimientos y trámites que se realizan bajo la competencia de la Oficina, referentes a la defensa del consumidor, son gratuitos para los Clientes. La Oficina del Consumidor Financiero no brinda asesorías ni presta el servicio de representación legal a terceros.
[/fusion_text][fusion_button link=»https://www.ocf.fi.cr/wp-content/uploads/2021/08/Reglamento-General-OCF-2021.pdf» text_transform=»» title=»» target=»_blank» link_attributes=»» alignment_medium=»» alignment_small=»» alignment=»center» modal=»» hide_on_mobile=»small-visibility,medium-visibility,large-visibility» sticky_display=»normal,sticky» class=»customButton» id=»» color=»default» button_gradient_top_color=»» button_gradient_bottom_color=»» button_gradient_top_color_hover=»» button_gradient_bottom_color_hover=»» accent_color=»» accent_hover_color=»» type=»» bevel_color=»» border_color=»» border_hover_color=»» size=»» stretch=»yes» margin_top=»» margin_right=»» margin_bottom=»» margin_left=»» icon=»fa-file-pdf fas» icon_position=»left» icon_divider=»no» animation_type=»» animation_direction=»left» animation_speed=»0.3″ animation_offset=»»]Reglamento OCF[/fusion_button][/fusion_builder_column][/fusion_builder_row][/fusion_builder_container][fusion_builder_container admin_label=»Misión / Visión» type=»legacy» hundred_percent=»no» hundred_percent_height=»no» min_height_medium=»» min_height_small=»» min_height=»» hundred_percent_height_scroll=»no» align_content=»stretch» flex_align_items=»flex-start» flex_justify_content=»flex-start» flex_column_spacing=»» hundred_percent_height_center_content=»yes» equal_height_columns=»no» container_tag=»div» menu_anchor=»» hide_on_mobile=»small-visibility,medium-visibility,large-visibility» status=»published» publish_date=»» class=»ocultarelemento» id=»» margin_top_medium=»» margin_bottom_medium=»» margin_top_small=»» margin_bottom_small=»» margin_top=»» margin_bottom=»» padding_top_medium=»» padding_right_medium=»» padding_bottom_medium=»» padding_left_medium=»» padding_top_small=»» padding_right_small=»» padding_bottom_small=»» padding_left_small=»» padding_top=»» padding_right=»» padding_bottom=»» padding_left=»» link_color=»» link_hover_color=»» border_sizes_top=»» border_sizes_right=»» border_sizes_bottom=»» border_sizes_left=»» border_color=»» border_style=»solid» box_shadow=»no» box_shadow_vertical=»» box_shadow_horizontal=»» box_shadow_blur=»0″ box_shadow_spread=»0″ box_shadow_color=»» box_shadow_style=»» z_index=»» overflow=»» gradient_start_color=»» gradient_end_color=»» gradient_start_position=»0″ gradient_end_position=»100″ gradient_type=»linear» radial_direction=»center center» linear_angle=»180″ background_color=»» background_image=»https://www.ocf.fi.cr/wp-content/uploads/2018/12/prueba.png» skip_lazy_load=»» background_position=»center center» background_repeat=»no-repeat» fade=»no» background_parallax=»none» enable_mobile=»no» parallax_speed=»0.3″ background_blend_mode=»none» video_mp4=»» video_webm=»» video_ogv=»» video_url=»» video_aspect_ratio=»16:9″ video_loop=»yes» video_mute=»yes» video_preview_image=»» render_logics=»» absolute=»off» absolute_devices=»small,medium,large» sticky=»off» sticky_devices=»small-visibility,medium-visibility,large-visibility» sticky_background_color=»» sticky_height=»» sticky_offset=»» sticky_transition_offset=»0″ scroll_offset=»0″ animation_type=»» animation_direction=»left» animation_speed=»0.3″ animation_offset=»» filter_hue=»0″ filter_saturation=»100″ filter_brightness=»100″ filter_contrast=»100″ filter_invert=»0″ filter_sepia=»0″ filter_opacity=»100″ filter_blur=»0″ filter_hue_hover=»0″ filter_saturation_hover=»100″ filter_brightness_hover=»100″ filter_contrast_hover=»100″ filter_invert_hover=»0″ filter_sepia_hover=»0″ filter_opacity_hover=»100″ filter_blur_hover=»0″ admin_toggled=»yes»][fusion_builder_row][fusion_builder_column type=»1_1″ layout=»1_1″ spacing=»» center_content=»no» link=»» target=»_self» min_height=»» hide_on_mobile=»small-visibility,medium-visibility,large-visibility» class=»» id=»» background_color=»» background_image=»» background_position=»left top» background_repeat=»no-repeat» hover_type=»none» border_color=»» border_style=»solid» border_position=»all» padding_top=»» padding_right=»» padding_bottom=»» padding_left=»» margin_top=»» margin_bottom=»» animation_type=»» animation_direction=»left» animation_speed=»0.3″ animation_offset=»» last=»true» border_sizes_top=»0″ border_sizes_bottom=»0″ border_sizes_left=»0″ border_sizes_right=»0″ first=»true»][fusion_content_boxes layout=»icon-with-title» columns=»2″ link_type=»» button_span=»» link_area=»» link_target=»» icon_align=»left» animation_type=»» animation_direction=»left» animation_speed=»0.3″ animation_delay=»» animation_offset=»» hide_on_mobile=»small-visibility,medium-visibility,large-visibility» class=»» id=»» title_size=»» heading_size=»2″ title_color=»» body_color=»» backgroundcolor=»rgba(255,255,255,0.39)» icon=»» iconflip=»» iconrotate=»» iconspin=»no» iconcolor=»» icon_circle=»» icon_circle_radius=»» circlecolor=»» circlebordersize=»» circlebordercolor=»» outercirclebordersize=»» outercirclebordercolor=»» icon_size=»» icon_hover_type=»» hover_accent_color=»» image=»» image_id=»» image_max_width=»» margin_top=»» margin_bottom=»»][fusion_content_box title=»» backgroundcolor=»» icon=»» iconflip=»» iconrotate=»» iconspin=»no» iconcolor=»» circlecolor=»» circlebordersize=»» circlebordercolor=»» outercirclebordersize=»» outercirclebordercolor=»» image=»» image_id=»» image_max_width=»» link=»» linktext=»Read More» link_target=»» animation_type=»» animation_direction=»left» animation_speed=»0.3″ animation_offset=»»]
Misión
Desarrollar y administrar mecanismos que garanticen la más amplia divulgación de los derechos de los consumidores financieros en Costa Rica, así como apoyar a los consumidores en las gestiones que deba emprender para la efectiva defensa de esos derechos.
[/fusion_content_box][fusion_content_box title=»» backgroundcolor=»» icon=»» iconflip=»» iconrotate=»» iconspin=»no» iconcolor=»» circlecolor=»» circlebordersize=»» circlebordercolor=»» outercirclebordersize=»» outercirclebordercolor=»» image=»» image_id=»» image_max_width=»» link=»» linktext=»Read More» link_target=»» animation_type=»» animation_direction=»left» animation_speed=»0.3″ animation_offset=»»]
Visión
Constituir el referente nacional en materia de derechos de los consumidores financieros, a la vez que es reconocida como la entidad que brinda soluciones efectivas a sus inconformidades, de manera que se consolide una disciplina de industria que promueva relaciones justas y un grado creciente de bancarización en el país.
[/fusion_content_box][/fusion_content_boxes][/fusion_builder_column][/fusion_builder_row][/fusion_builder_container][fusion_builder_container admin_label=»Propósito» type=»legacy» hundred_percent=»no» hundred_percent_height=»no» min_height_medium=»» min_height_small=»» min_height=»» hundred_percent_height_scroll=»no» align_content=»stretch» flex_align_items=»flex-start» flex_justify_content=»flex-start» flex_column_spacing=»» hundred_percent_height_center_content=»yes» equal_height_columns=»no» container_tag=»div» menu_anchor=»» hide_on_mobile=»small-visibility,medium-visibility,large-visibility» status=»published» publish_date=»» class=»» id=»» margin_top_medium=»» margin_bottom_medium=»» margin_top_small=»» margin_bottom_small=»» margin_top=»» margin_bottom=»» padding_top_medium=»» padding_right_medium=»» padding_bottom_medium=»» padding_left_medium=»» padding_top_small=»» padding_right_small=»» padding_bottom_small=»» padding_left_small=»» padding_top=»» padding_right=»» padding_bottom=»» padding_left=»» link_color=»» link_hover_color=»» border_sizes_top=»» border_sizes_right=»» border_sizes_bottom=»» border_sizes_left=»» border_color=»» border_style=»solid» box_shadow=»no» box_shadow_vertical=»» box_shadow_horizontal=»» box_shadow_blur=»0″ box_shadow_spread=»0″ box_shadow_color=»» box_shadow_style=»» z_index=»» overflow=»» gradient_start_color=»» gradient_end_color=»» gradient_start_position=»0″ gradient_end_position=»100″ gradient_type=»linear» radial_direction=»center center» linear_angle=»180″ background_color=»» background_image=»https://www.ocf.fi.cr/wp-content/uploads/2018/12/prueba.png» skip_lazy_load=»» background_position=»center center» background_repeat=»no-repeat» fade=»no» background_parallax=»none» enable_mobile=»no» parallax_speed=»0.3″ background_blend_mode=»none» video_mp4=»» video_webm=»» video_ogv=»» video_url=»» video_aspect_ratio=»16:9″ video_loop=»yes» video_mute=»yes» video_preview_image=»» render_logics=»» absolute=»off» absolute_devices=»small,medium,large» sticky=»off» sticky_devices=»small-visibility,medium-visibility,large-visibility» sticky_background_color=»» sticky_height=»» sticky_offset=»» sticky_transition_offset=»0″ scroll_offset=»0″ animation_type=»» animation_direction=»left» animation_speed=»0.3″ animation_offset=»» filter_hue=»0″ filter_saturation=»100″ filter_brightness=»100″ filter_contrast=»100″ filter_invert=»0″ filter_sepia=»0″ filter_opacity=»100″ filter_blur=»0″ filter_hue_hover=»0″ filter_saturation_hover=»100″ filter_brightness_hover=»100″ filter_contrast_hover=»100″ filter_invert_hover=»0″ filter_sepia_hover=»0″ filter_opacity_hover=»100″ filter_blur_hover=»0″][fusion_builder_row][fusion_builder_column type=»1_1″ layout=»1_1″ spacing=»» center_content=»no» link=»» target=»_self» min_height=»» hide_on_mobile=»small-visibility,medium-visibility,large-visibility» class=»» id=»» background_color=»» background_image=»» background_position=»left top» background_repeat=»no-repeat» hover_type=»none» border_color=»» border_style=»solid» border_position=»all» padding_top=»» padding_right=»» padding_bottom=»» padding_left=»» margin_top=»» margin_bottom=»» animation_type=»» animation_direction=»left» animation_speed=»0.3″ animation_offset=»» last=»true» border_sizes_top=»0″ border_sizes_bottom=»0″ border_sizes_left=»0″ border_sizes_right=»0″ first=»true»][fusion_content_boxes layout=»icon-with-title» columns=»1″ link_type=»» button_span=»» link_area=»» link_target=»» icon_align=»left» animation_type=»» animation_direction=»left» animation_speed=»0.3″ animation_delay=»» animation_offset=»» hide_on_mobile=»small-visibility,medium-visibility,large-visibility» class=»» id=»» title_size=»» heading_size=»2″ title_color=»» body_color=»» backgroundcolor=»rgba(255,255,255,0.39)» icon=»» iconflip=»» iconrotate=»» iconspin=»no» iconcolor=»» icon_circle=»» icon_circle_radius=»» circlecolor=»» circlebordersize=»» circlebordercolor=»» outercirclebordersize=»» outercirclebordercolor=»» icon_size=»» icon_hover_type=»» hover_accent_color=»» image=»» image_id=»» image_max_width=»» margin_top=»» margin_bottom=»»][fusion_content_box title=»» backgroundcolor=»» icon=»» iconflip=»» iconrotate=»» iconspin=»no» iconcolor=»» circlecolor=»» circlebordersize=»» circlebordercolor=»» outercirclebordersize=»» outercirclebordercolor=»» image=»» image_id=»» image_max_width=»» link=»» linktext=»Read More» link_target=»» animation_type=»» animation_direction=»left» animation_speed=»0.3″ animation_offset=»»]
Propósito
Ser el aliado de los consumidores e intermediarios financieros, con servicios de valor agregado en la solución efectiva y oportuna de conflictos, educación financiera y proveedor de información, para consolidar sanas prácticas en la industria.
[/fusion_content_box][/fusion_content_boxes][/fusion_builder_column][/fusion_builder_row][/fusion_builder_container][fusion_builder_container type=»legacy» hundred_percent=»no» hundred_percent_height=»no» min_height_medium=»» min_height_small=»» min_height=»» hundred_percent_height_scroll=»no» align_content=»stretch» flex_align_items=»flex-start» flex_justify_content=»flex-start» flex_column_spacing=»» hundred_percent_height_center_content=»yes» equal_height_columns=»no» container_tag=»div» menu_anchor=»» hide_on_mobile=»small-visibility,medium-visibility,large-visibility» status=»published» publish_date=»» class=»ocultarelemento» id=»» margin_top_medium=»» margin_bottom_medium=»» margin_top_small=»» margin_bottom_small=»» margin_top=»» margin_bottom=»» padding_top_medium=»» padding_right_medium=»» padding_bottom_medium=»» padding_left_medium=»» padding_top_small=»» padding_right_small=»» padding_bottom_small=»» padding_left_small=»» padding_top=»» padding_right=»» padding_bottom=»» padding_left=»» link_color=»» link_hover_color=»» border_sizes_top=»» border_sizes_right=»» border_sizes_bottom=»» border_sizes_left=»» border_color=»» border_style=»solid» box_shadow=»no» box_shadow_vertical=»» box_shadow_horizontal=»» box_shadow_blur=»0″ box_shadow_spread=»0″ box_shadow_color=»» box_shadow_style=»» z_index=»» overflow=»» gradient_start_color=»» gradient_end_color=»» gradient_start_position=»0″ gradient_end_position=»100″ gradient_type=»linear» radial_direction=»center center» linear_angle=»180″ background_color=»» background_image=»» skip_lazy_load=»» background_position=»center center» background_repeat=»no-repeat» fade=»no» background_parallax=»none» enable_mobile=»no» parallax_speed=»0.3″ background_blend_mode=»none» video_mp4=»» video_webm=»» video_ogv=»» video_url=»» video_aspect_ratio=»16:9″ video_loop=»yes» video_mute=»yes» video_preview_image=»» render_logics=»» absolute=»off» absolute_devices=»small,medium,large» sticky=»off» sticky_devices=»small-visibility,medium-visibility,large-visibility» sticky_background_color=»» sticky_height=»» sticky_offset=»» sticky_transition_offset=»0″ scroll_offset=»0″ animation_type=»» animation_direction=»left» animation_speed=»0.3″ animation_offset=»» filter_hue=»0″ filter_saturation=»100″ filter_brightness=»100″ filter_contrast=»100″ filter_invert=»0″ filter_sepia=»0″ filter_opacity=»100″ filter_blur=»0″ filter_hue_hover=»0″ filter_saturation_hover=»100″ filter_brightness_hover=»100″ filter_contrast_hover=»100″ filter_invert_hover=»0″ filter_sepia_hover=»0″ filter_opacity_hover=»100″ filter_blur_hover=»0″ admin_toggled=»yes»][fusion_builder_row][fusion_builder_column type=»1_1″ layout=»1_1″ spacing=»» center_content=»no» link=»» target=»_self» min_height=»» hide_on_mobile=»small-visibility,medium-visibility,large-visibility» class=»» id=»» background_color=»» background_image=»» background_position=»left top» background_repeat=»no-repeat» hover_type=»none» border_color=»» border_style=»solid» border_position=»all» padding_top=»» padding_right=»» padding_bottom=»» padding_left=»» margin_top=»» margin_bottom=»» animation_type=»» animation_direction=»left» animation_speed=»0.3″ animation_offset=»» last=»true» border_sizes_top=»0″ border_sizes_bottom=»0″ border_sizes_left=»0″ border_sizes_right=»0″ first=»true»][fusion_text columns=»» column_min_width=»» column_spacing=»» rule_style=»default» rule_size=»» rule_color=»» class=»» id=»»]
Protocolo Buenas Prácticas
[/fusion_text][fusion_text columns=»» column_min_width=»» column_spacing=»» rule_style=»default» rule_size=»» rule_color=»» class=»» id=»»]
A partir de una propuesta de la Oficina del Consumidor Financiero, la Asociación Bancaria Costarricense (ABC) hizo del conocimiento público la adopción por parte de los bancos, de un Protocolo de Buenas Prácticas del Consumidor Financiero. El Protocolo será implantado por los bancos a lo largo de 2019, dado que implica una serie de ajustes operativos y comerciales, de manera que entrará a regir a partir de 2020. Es de esperar sin embargo que algunos bancos ya estén avanzados en la aplicación de algunas de estas prácticas, o las vayan adoptando a lo largo del año.
A continuación, los consumidores y el público en general lo pueden consultar
[/fusion_text][fusion_button link=»https://www.ocf.fi.cr/wp-content/uploads/2019/01/Protocolo-de-Buenas-Praìcticas-enunciados-5.0.docx» text_transform=»» title=»» target=»_blank» link_attributes=»» alignment=»center» modal=»» hide_on_mobile=»small-visibility,medium-visibility,large-visibility» class=»customButton» id=»» color=»default» button_gradient_top_color=»» button_gradient_bottom_color=»» button_gradient_top_color_hover=»» button_gradient_bottom_color_hover=»» accent_color=»» accent_hover_color=»» type=»» bevel_color=»» size=»» stretch=»yes» icon=»fa-file-pdf fas» icon_position=»left» icon_divider=»no» animation_type=»» animation_direction=»left» animation_speed=»0.3″ animation_offset=»»]Descargar Protocolo[/fusion_button][fusion_title margin_top=»» margin_bottom=»» hide_on_mobile=»small-visibility,medium-visibility,large-visibility» class=»» id=»» size=»1″ content_align=»left» style_type=»default» sep_color=»»]
Cuadro de Endeudamiento y Desempleo
[/fusion_title][fusion_imageframe image_id=»1965″ max_width=»» style_type=»none» stylecolor=»» hover_type=»none» bordersize=»» bordercolor=»» borderradius=»» align=»none» lightbox=»no» gallery_id=»» lightbox_image=»» alt=»» link=»» linktarget=»_self» hide_on_mobile=»small-visibility,medium-visibility,large-visibility» class=»» id=»» animation_type=»» animation_direction=»left» animation_speed=»0.3″ animation_offset=»»]https://www.ocf.fi.cr/wp-content/uploads/2019/03/Cuadro-endeudamiento-desempleo-1.png[/fusion_imageframe][fusion_text columns=»» column_min_width=»» column_spacing=»» rule_style=»default» rule_size=»» rule_color=»» class=»» id=»»]
Este documento es propiedad de la Oficina del Consumidor Financiero.
[/fusion_text][/fusion_builder_column][/fusion_builder_row][/fusion_builder_container][fusion_builder_container hundred_percent=»no» hundred_percent_height=»no» hundred_percent_height_scroll=»no» hundred_percent_height_center_content=»yes» equal_height_columns=»no» menu_anchor=»» hide_on_mobile=»small-visibility,medium-visibility,large-visibility» class=»» id=»» background_color=»» background_image=»https://www.ocf.fi.cr/wp-content/uploads/2018/10/fondo-negro.png» background_position=»center center» background_repeat=»no-repeat» fade=»no» background_parallax=»none» enable_mobile=»no» parallax_speed=»0.3″ video_mp4=»» video_webm=»» video_ogv=»» video_url=»» video_aspect_ratio=»16:9″ video_loop=»yes» video_mute=»yes» video_preview_image=»» border_color=»» border_style=»solid» margin_top=»» margin_bottom=»» padding_top=»» padding_right=»» padding_bottom=»» padding_left=»» admin_toggled=»no» type=»legacy»][fusion_builder_row][fusion_builder_column type=»1_1″ layout=»1_1″ spacing=»» center_content=»no» link=»» target=»_self» min_height=»» hide_on_mobile=»small-visibility,medium-visibility,large-visibility» class=»» id=»» background_color=»» background_image=»» background_position=»left top» background_repeat=»no-repeat» hover_type=»none» border_color=»» border_style=»solid» border_position=»all» padding_top=»» padding_right=»» padding_bottom=»» padding_left=»» margin_top=»» margin_bottom=»» animation_type=»» animation_direction=»left» animation_speed=»0.3″ animation_offset=»» last=»true» border_sizes_top=»0″ border_sizes_bottom=»0″ border_sizes_left=»0″ border_sizes_right=»0″ first=»true»][fusion_text columns=»» column_min_width=»» column_spacing=»» rule_style=»default» rule_size=»» rule_color=»» class=»» id=»»]
Principios fundamentales
[/fusion_text][/fusion_builder_column][fusion_builder_column type=»1_3″ layout=»1_3″ spacing=»» center_content=»yes» link=»» target=»_self» min_height=»» hide_on_mobile=»small-visibility,medium-visibility,large-visibility» class=»» id=»» background_color=»» background_image=»» background_position=»left top» undefined=»» background_repeat=»no-repeat» hover_type=»none» border_color=»» border_style=»solid» border_position=»all» padding_top=»» padding_right=»» padding_bottom=»» padding_left=»» margin_top=»» margin_bottom=»» animation_type=»» animation_direction=»left» animation_speed=»0.3″ animation_offset=»» last=»false» align_content=»center» border_sizes_top=»0″ border_sizes_bottom=»0″ border_sizes_left=»0″ border_sizes_right=»0″ first=»true» spacing_right=»»][fusion_flip_boxes columns=»1″ flip_effect=»» flip_direction=»» flip_duration=»» equal_heights=»» icon=»fa-balance-scale fas» icon_color=»» circle=»yes» circle_color=»» circle_border_color=»» icon_flip=»» icon_rotate=»» icon_spin=»no» image=»» image_id=»» image_max_width=»» hide_on_mobile=»small-visibility,medium-visibility,large-visibility» class=»» id=»»][fusion_flip_box flip_direction=»» title_front=»Imparcial» title_back=»Nuestras resoluciones son objetivas» text_front=»» icon=»» icon_color=»» circle=»» circle_color=»» circle_border_color=»» icon_flip=»» icon_rotate=»» icon_spin=»no» image=»» image_id=»» image_max_width=»35″ background_color_front=»#92c4d5″ background_image_front=»» background_image_id_front=»» title_front_color=»» text_front_color=»» background_color_back=»» background_image_back=»» background_image_id_back=»» title_back_color=»» text_back_color=»» border_size=»» border_color=»» border_radius=»» animation_type=»» animation_direction=»left» animation_speed=»0.1″ animation_offset=»» /][/fusion_flip_boxes][/fusion_builder_column][fusion_builder_column type=»1_3″ layout=»1_3″ spacing=»» center_content=»no» link=»» target=»_self» min_height=»» hide_on_mobile=»small-visibility,medium-visibility,large-visibility» class=»» id=»» background_color=»» background_image=»» background_position=»left top» background_repeat=»no-repeat» hover_type=»none» border_color=»» border_style=»solid» border_position=»all» animation_type=»» animation_direction=»left» animation_speed=»0.3″ animation_offset=»» last=»false» border_sizes_top=»0″ border_sizes_bottom=»0″ border_sizes_left=»0″ border_sizes_right=»0″ first=»false» spacing_right=»»][fusion_flip_boxes columns=»1″ icon=»fa-battery-full fas» icon_color=»» circle=»yes» circle_color=»» circle_border_color=»» icon_flip=»» icon_rotate=»» icon_spin=»no» image=»» image_width=»» image_height=»» hide_on_mobile=»small-visibility,medium-visibility,large-visibility» class=»» id=»» image_max_width=»»][fusion_flip_box title_front=» Eficiencia» title_back=»Punto de enlace generalmente responde en 10 días hábiles » text_front=»» background_color_front=»#92c4d5″ title_front_color=»» text_front_color=»» background_color_back=»» title_back_color=»» text_back_color=»» border_size=»» border_color=»» border_radius=»» icon=»» icon_color=»» circle=»» circle_color=»» circle_border_color=»» icon_flip=»» icon_rotate=»» icon_spin=»no» image=»» image_max_width=»35″ image_height=»35″ animation_type=»» animation_direction=»left» animation_speed=»0.1″ animation_offset=»» /][/fusion_flip_boxes][/fusion_builder_column][fusion_builder_column type=»1_3″ layout=»1_3″ spacing=»» center_content=»no» link=»» target=»_self» min_height=»» hide_on_mobile=»small-visibility,medium-visibility,large-visibility» class=»» id=»» background_color=»» background_image=»» background_position=»left top» background_repeat=»no-repeat» hover_type=»none» border_color=»» border_style=»solid» border_position=»all» animation_type=»» animation_direction=»left» animation_speed=»0.3″ animation_offset=»» last=»true» border_sizes_top=»0″ border_sizes_bottom=»0″ border_sizes_left=»0″ border_sizes_right=»0″ first=»false»][fusion_flip_boxes columns=»1″ icon=»fa-dollar-sign fas» icon_color=»» circle=»yes» circle_color=»» circle_border_color=»» icon_flip=»» icon_rotate=»» icon_spin=»no» image=»» image_width=»» image_height=»» hide_on_mobile=»small-visibility,medium-visibility,large-visibility» class=»» id=»» image_max_width=»»][fusion_flip_box title_front=» Gratuidad» title_back=»Todos nuestros servicios son gratuitos» text_front=»» background_color_front=»#92c4d5″ title_front_color=»» text_front_color=»» background_color_back=»» title_back_color=»» text_back_color=»» border_size=»» border_color=»» border_radius=»» icon=»» icon_color=»» circle=»» circle_color=»» circle_border_color=»» icon_flip=»» icon_rotate=»» icon_spin=»no» image=»» image_max_width=»35″ image_height=»35″ animation_type=»» animation_direction=»left» animation_speed=»0.1″ animation_offset=»» /][/fusion_flip_boxes][/fusion_builder_column][/fusion_builder_row][/fusion_builder_container][fusion_builder_container hundred_percent=»no» hundred_percent_height=»no» hundred_percent_height_scroll=»no» hundred_percent_height_center_content=»yes» equal_height_columns=»yes» menu_anchor=»» hide_on_mobile=»small-visibility,medium-visibility,large-visibility» class=»» id=»» background_color=»» background_image=»» background_position=»center center» background_repeat=»no-repeat» fade=»no» background_parallax=»none» enable_mobile=»no» parallax_speed=»0.3″ video_mp4=»» video_webm=»» video_ogv=»» video_url=»» video_aspect_ratio=»16:9″ video_loop=»yes» video_mute=»yes» video_preview_image=»» border_color=»» border_style=»solid» margin_top=»» margin_bottom=»» padding_top=»10px» padding_right=»» padding_bottom=»150px» padding_left=»» admin_toggled=»no» type=»legacy» flex_align_items=»stretch»][fusion_builder_row][fusion_builder_column type=»1_2″ layout=»1_2″ spacing=»0px» center_content=»yes» link=»» target=»_self» min_height=»» hide_on_mobile=»small-visibility,medium-visibility,large-visibility» class=»» id=»» background_color=»#f9f9f9″ background_image=»» background_position=»left top» undefined=»» background_repeat=»no-repeat» hover_type=»none» border_color=»#2f576f» border_style=»solid» border_position=»top» padding_top=»15%» padding_right=»15%» padding_bottom=»15%» padding_left=»15%» margin_top=»» margin_bottom=»» animation_type=»» animation_direction=»left» animation_speed=»0.3″ animation_offset=»» last=»false» align_content=»center» border_sizes_top=»0″ first=»true» spacing_right=»0px»][fusion_text columns=»» column_min_width=»» column_spacing=»» rule_style=»default» rule_size=»» rule_color=»» hide_on_mobile=»small-visibility,medium-visibility,large-visibility» class=»» id=»» animation_type=»» animation_direction=»left» animation_speed=»0.3″ animation_offset=»»]
Puede seguirnos en Facebook para estar al tanto de nuestros consejos sobre Educación Financiera #ConsumidorInformado
[/fusion_text][fusion_separator style_type=»none» hide_on_mobile=»small-visibility,medium-visibility,large-visibility» class=»» id=»» sep_color=»» top_margin=»25px» bottom_margin=»» border_size=»» icon=»» icon_circle=»» icon_circle_color=»» width=»» alignment=»center» /][fusion_button link=»https://www.facebook.com/ConsumidorFinanciero/» text_transform=»» title=»» target=»_blank» link_attributes=»» alignment=»» modal=»» hide_on_mobile=»small-visibility,medium-visibility,large-visibility» class=»» id=»» color=»default» button_gradient_top_color=»» button_gradient_bottom_color=»» button_gradient_top_color_hover=»» button_gradient_bottom_color_hover=»» accent_color=»» accent_hover_color=»» type=»» bevel_color=»» size=»xlarge» stretch=»yes» icon=»fa-rocket fas» icon_position=»left» icon_divider=»no» animation_type=»» animation_direction=»left» animation_speed=»0.3″ animation_offset=»»]Síganos en Facebook [/fusion_button][/fusion_builder_column][fusion_builder_column type=»1_2″ layout=»1_2″ spacing=»» center_content=»yes» link=»» target=»_self» min_height=»» hide_on_mobile=»small-visibility,medium-visibility,large-visibility» class=»» id=»» background_color=»#92c4d5″ background_image=»» background_position=»left top» undefined=»» background_repeat=»no-repeat» hover_type=»none» border_color=»» border_style=»solid» border_position=»all» padding_top=»» padding_right=»» padding_bottom=»» padding_left=»» margin_top=»» margin_bottom=»» animation_type=»» animation_direction=»left» animation_speed=»0.3″ animation_offset=»» last=»true» align_content=»center» border_sizes_top=»0″ border_sizes_bottom=»0″ border_sizes_left=»0″ border_sizes_right=»0″ first=»false» spacing_left=»0px»][fusion_text columns=»» column_min_width=»» column_spacing=»» rule_style=»default» rule_size=»» rule_color=»» class=»» id=»»]
¿Qué es un consumidor financiero?
[/fusion_text][fusion_youtube id=»https://www.youtube.com/watch?v=RlggCcYrpEs» alignment=»» width=»» height=»» autoplay=»false» api_params=»» hide_on_mobile=»small-visibility,medium-visibility,large-visibility» class=»» /][/fusion_builder_column][/fusion_builder_row][/fusion_builder_container][fusion_builder_container hundred_percent=»no» hundred_percent_height=»no» hundred_percent_height_scroll=»no» hundred_percent_height_center_content=»yes» equal_height_columns=»no» menu_anchor=»» hide_on_mobile=»small-visibility,medium-visibility,large-visibility» class=»» id=»» background_color=»» background_image=»» background_position=»center center» background_repeat=»no-repeat» fade=»no» background_parallax=»none» enable_mobile=»no» parallax_speed=»0.3″ video_mp4=»» video_webm=»» video_ogv=»» video_url=»» video_aspect_ratio=»16:9″ video_loop=»yes» video_mute=»yes» video_preview_image=»» border_color=»» border_style=»solid» margin_top=»» margin_bottom=»» padding_top=»» padding_right=»» padding_bottom=»» padding_left=»» admin_toggled=»no» type=»legacy»][fusion_builder_row][fusion_builder_column type=»1_1″ layout=»1_1″ spacing=»» center_content=»yes» link=»» target=»_self» min_height=»» hide_on_mobile=»small-visibility,medium-visibility,large-visibility» class=»» id=»» background_color=»» background_image=»» background_position=»left top» undefined=»» background_repeat=»no-repeat» hover_type=»none» border_color=»» border_style=»solid» border_position=»all» padding_top=»» padding_right=»» padding_bottom=»» padding_left=»» margin_top=»» margin_bottom=»» animation_type=»» animation_direction=»left» animation_speed=»0.3″ animation_offset=»» last=»true» align_content=»center» border_sizes_top=»0″ border_sizes_bottom=»0″ border_sizes_left=»0″ border_sizes_right=»0″ first=»true»][fusion_separator style_type=»single solid» hide_on_mobile=»small-visibility,medium-visibility,large-visibility» class=»» id=»» sep_color=»rgba(35,132,188,0.88)» top_margin=»» bottom_margin=»» border_size=»2″ icon=»» icon_circle=»» icon_circle_color=»» width=»» alignment=»center» /][fusion_text columns=»» column_min_width=»» column_spacing=»» rule_style=»default» rule_size=»» rule_color=»» class=»» id=»»]
Entidades afiliadas
[/fusion_text][fusion_text columns=»» column_min_width=»» column_spacing=»» rule_style=»default» rule_size=»» rule_color=»» class=»» id=»»]
La OCF es una iniciativa privada de autorregulación en donde trabajamos en conjunto con entidades que se afilian de forma voluntaria:
[/fusion_text][fusion_images picture_size=»auto» hover_type=»none» autoplay=»yes» columns=»5″ column_spacing=»10″ scroll_items=»3″ show_nav=»yes» mouse_scroll=»no» border=»no» lightbox=»yes» hide_on_mobile=»small-visibility,medium-visibility,large-visibility» class=»» id=»» caption_style=»off» caption_title_color=»» caption_title_size=»» caption_title_tag=»2″ fusion_font_family_caption_title_font=»» fusion_font_variant_caption_title_font=»» caption_title_transform=»» caption_text_color=»» caption_background_color=»» caption_text_size=»» fusion_font_family_caption_text_font=»» fusion_font_variant_caption_text_font=»» caption_text_transform=»» caption_border_color=»» caption_overlay_color=»» caption_align_medium=»none» caption_align_small=»none» caption_align=»none» caption_margin_top=»» caption_margin_right=»» caption_margin_bottom=»» caption_margin_left=»»][fusion_image image=»https://www.ocf.fi.cr/wp-content/uploads/2018/10/BAC-1.png» image_id=»1543″ link=»» linktarget=»_self» alt=»» /][fusion_image image=»https://www.ocf.fi.cr/wp-content/uploads/2018/10/scotiabank-1.png» image_id=»1546″ link=»» linktarget=»_self» alt=»» /][fusion_image image=»https://www.ocf.fi.cr/wp-content/uploads/2018/10/davivienda.png» image_id=»1520″ link=»» linktarget=»_self» alt=»» /][fusion_image image=»https://www.ocf.fi.cr/wp-content/uploads/2018/10/LAFISE.png» image_id=»1519″ link=»» linktarget=»_self» alt=»» /][fusion_image image=»https://www.ocf.fi.cr/wp-content/uploads/2018/10/Cathay.png» image_id=»1517″ link=»» linktarget=»_self» alt=»» /][fusion_image image=»https://www.ocf.fi.cr/wp-content/uploads/2018/10/bct.png» image_id=»1515″ link=»» linktarget=»_self» alt=»» /][fusion_image image=»https://www.ocf.fi.cr/wp-content/uploads/2018/10/promerica.png» image_id=»1514″ link=»» linktarget=»_self» alt=»» /][fusion_image image=»https://www.ocf.fi.cr/wp-content/uploads/2018/11/coopenueva-e1541540185967.png» image_id=»1909″ link=»» linktarget=»_self» alt=»» /][fusion_image image=»https://www.ocf.fi.cr/wp-content/uploads/2018/10/coopenae.png» image_id=»1523″ link=»» linktarget=»_self» alt=»» /][fusion_image image=»https://www.ocf.fi.cr/wp-content/uploads/2019/04/BANCOIMPROSA.png» image_id=»1974″ link=»» linktarget=»_self» alt=»» /][fusion_image image=»https://www.ocf.fi.cr/wp-content/uploads/2022/03/1.1_logo.png» image_id=»4784|full» image_title=»» image_caption=»» link=»» linktarget=»_self» alt=»» /][fusion_image image=»https://www.ocf.fi.cr/wp-content/uploads/2021/10/BolsaBCT_logo.jpg» image_id=»3695|full» link=»» linktarget=»_self» alt=»» /][fusion_image image=»https://www.ocf.fi.cr/wp-content/uploads/2021/10/BolsaDAVIVIENDA_logo.jpg» image_id=»3696|full» link=»» linktarget=»_self» alt=»» /][fusion_image image=»https://www.ocf.fi.cr/wp-content/uploads/2021/10/BolsaIMPROSA_logo.jpg» image_id=»3698|full» link=»» linktarget=»_self» alt=»» /][fusion_image image=»https://www.ocf.fi.cr/wp-content/uploads/2021/10/BolsaGrupoSAMA_logo.jpg» image_id=»3697|full» link=»» linktarget=»_self» alt=»» /][fusion_image image=»https://www.ocf.fi.cr/wp-content/uploads/2021/10/BolsaLAFISE.jpg» image_id=»3699|full» link=»» linktarget=»_self» alt=»» /][fusion_image image=»https://www.ocf.fi.cr/wp-content/uploads/2021/10/BolsaMercadoDeValores_logo.jpg» image_id=»3700|full» link=»» linktarget=»_self» alt=»» /][fusion_image image=»https://www.ocf.fi.cr/wp-content/uploads/2021/10/BolsaMutualValores_logo.jpg» image_id=»3701|full» link=»» linktarget=»_self» alt=»» /][/fusion_images][fusion_separator style_type=»single solid» hide_on_mobile=»small-visibility,medium-visibility,large-visibility» class=»» id=»» sep_color=»rgba(35,132,188,0.88)» top_margin=»» bottom_margin=»» border_size=»2″ icon=»» icon_circle=»» icon_circle_color=»» width=»» alignment=»center» /][/fusion_builder_column][/fusion_builder_row][/fusion_builder_container]
